| Contact Us |
Thecus USA
1662 Centre Pointe Drive
Milpitas, CA 95035
USA
Main : (408) 262-6331
Support : (909) 869-9110
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| Welcome to Thecus US Support Center |
Create New Account
Creating a new user account allows you to view the status of your support ticket at any time and also provides better tracking for resolution to your support ticket.
Open a Ticket
Please ensure when you submit your ticket, that you provide as much information as you can, including the device model, firmware version, hard disk model.
Tickets are answered by priority, and by the order in which they are received.
Hours of Operation
The hours of operations for Technical Support are : Monday - Friday, 9 am - 5 pm Pacific Standard Time
Important Announcement
Effective January 1st 2010, U.S Support Email Address will be changed to :
support@us.thecus.com
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